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AOG SERVICES
Aircraft on ground / Urgent services
Aircraft on Ground means that a plane can not fly for technical reasons. For everyone involved – the airline, passengers and senders of airfreight – this is a troubling scenario. A grounded airplane creates delays in air traffic, cancelation of flights and unhappy customers. This can get very expensive.
In a case like this, emergency logistics comes as the saviour from dire need. In an AOG situation, the fast delivery of spare parts is essential. That is why AOG has become a byword for particularly urgent shipments. With this attribute, everyone involved knows that every minute is of importance.
This is where Kaizen Logistics is able to provide a premium urgent service with a turnaround time of less than 2 hours from the time of pick up and delivery. We have an extra special vehicle on constant motion to ensure that when an AOG delivery is requested, our response time is quicker than industry standards. This will prove valuable for clients who value the urgency of their deliveries.
- Quick response time and turnaround of deliveries within 2 hours
- Premium service for AOG specific for aviation industry and other industries

Chartered / Console shipments
Range of services provided to our clients. We provide a range of services for our clients from chartered to console shipments that span across the entire Malaysian peninsula and Thailand.
Protected movement
GPS enabled and other security features. All cross border and local trucks are enabled with GPS tracking, secured cargo compartments amongst many features that allow us to protect our customers cargo at all costs.
Real-Time Tracking
Real time tracking and instant communication. Cross border logistics involves many stakeholders and process. At Kaizen, our support team will constantly update the progress and delivery status of the cargo to our clients.
Dedicated operations support
Assignment of a single point of contact for each client. Our clients will be assigned to one support specialist who will handle all aspects of the cross border cargo movements.
