About Us
Kaizen Logistics Pte Ltd, a company started in 2015 as a humble courier service operation for the aviation industry. Over the years, we have expanded our fleet and our logistics footprint in the logistics sector. Learn More about the services we offer
Mission
To achieve lean and efficient logistics solutions for our clients while addressing the cost of operations through agile processes and technology advancements.
Vision
To be ASEAN’s preferred logistics enabler across countries through technology, innovation, and operational process.
Our benefits
Same Day Delivery
At Kaizen, we deploy our "1-day delivery" rule and hold zero inventory at the end of every business day. Our automated processes convert outbound inventory into transit efficiently.
Secured Applications – 2FTP
Our dedicated app helps in executing reliable delivery through features like digital signature, OTP verification, and automated notifications for cross border operations
Urgent/AOG Shipments
Kaizen Logistics is specialised in urgent deliveries. With our expert delivery and operations team, we are able to have a delivery turnaround of 2 hours
24/7 Support
For our various verticles, we have a 24/7 customer assistance team of highly trained operatives, who will make sure that each supply chain requests is handled
Asia Centric Yet Global
Situated in Singapore, we have a highly extensive regional delivery network and deep on-ground knowledge of the logistics paradigm across various countries in Asia
Affordable & Cost Effective
Through technology, we are able to reduce down your logistics costs to a minimum while ensuring quality and standards
Warehousing Facilities
Our warehouses present ambient storage facilities to our clients and ensure customer satisfaction through effective and customised solutions along with full visibility of our clients inventory
Insurance. $1 Million
Our SLA certified and insured logistics services add a sense of securuity to our clients. We offer guarantee up to $1 million in public liability insurance.
Transparent & Paperless
We have built a highly advanced Kaizen portal, a software application built on the latest technology, to accelerate the delivery process locally and through cross-border operations
How we work
1. Request for booking
Customers can request their delivery via email, or our in-house logistics portal and complete the details of their delivery.
2. Approved booking
Upon receiving the request, our automated assignment portal will push the request to the nearest and available resource for our clients. We practice post payments for our clients, so billing will occur at the end of every month.
3. Operations handling
For complex request, our experienced operation team will personally handle the end to end process physically and off the platform as we may anticipate unexpected variables in such requests.
4. Completed delivery
Upon completion of deliveries, our drivers will upload the delivery documents necessary accordingly via our in house application.We practice post payments for our clients so billing will occur at the end of every month.